Operation Model

A SMTS expert team will assess the organization's business needs in collaboration with a client representative. Transport operations plans are developed to guarantee Safe & Comfortable solutions for the workforce at the most economical model using scientific techniques and subject expertise.

Support Model

The most considerate and targeted activity to support any organization's efforts to establish a strong and productive team is a corporate team outing. The foundation of these "Team Outings" is providing excellent transportation services to impact positive employee experiences. With the knowledge and resources of SMTS, you can create customized logistics arrangements for your clients that will add the "wow" factor to your team outing.

Billing Integrated Model

In most businesses, providing excellent customer service is essential to conducting business.Ensuring that customers have a flawless payment experience is an essential component of that experience. Getting payments quickly and easily will keep and expand your consumer base.The travel and transportation sector is no different. In fact, because it is seen as a high-risk enterprise, it has particular difficulties with payments. Our billing integrated model is well equiped with technology and human empathy. We will assisting the client to improve their business.

• Bookings Report:

  Provides detailed information on customer bookings, including the number of bookings, average booking value, and booking trends. This helps in evaluating marketing campaign effectiveness and adjusting strategies

• Customer Satisfaction Report:

  Measures customer satisfaction through feedback, reviews, and ratings. It helps identify areas for improvement to enhance the customer experience1.

• Financial Report:

  Offers a detailed overview of the agency’s financial performance, including revenue, expenses, profits, and losses. This aids in budgeting and cash flow management

• Operational Report:

  Provides insights into daily operations, such as the number of bookings processed, customer service response times, and employee productivity. This helps optimize processes and improve efficiency1.

Reports & MIS

There are a lot of metrics that are included in the reports. These metrics are completely customizable based on requirements. The industry relevant ones are given below

• Year-over-year growth
• % of revenue from existing customers and new business
• Month over month growth
• Budgeted Target v/s Actual comparison
• Average retention per product/services
• Retention comparison and % trend
• Number of products and services done per branch/sector/division
• Variance % on different metrics adopted
• Revenue Intelligence-AI-driven process of collecting and analysing sales data(in developing stage)